Terms of Service

Article 1 — Provider Identification

1.1 The Datatosheets service is provided by DataCraft s.r.o., Company registration number (IČO): 24595675, registered address: Korunní 2569/108, Vinohrady, 101 00 Prague 10, Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 442963 (hereinafter the "Provider").

1.2 Contact: hello@datatosheets.com | Website: www.datatosheets.com | Pricing: datatosheets.com/#pricing | Privacy: datatosheets.com/privacy-policy

Article 2 — Definitions

"Service" = the Datatosheets SaaS product comprising a web account, a Google Sheets Add-on, and the associated backend enabling automated data transfer.

"Add-on" = the Google Sheets extension distributed via Google Workspace Marketplace.

"Customer" = a natural or legal person entering into a contract with the Provider.

"User" = a natural person authorised by the Customer to access the Service.

"Agency Customer" = a Customer providing marketing or analytical services to their own clients and using the Service to manage their data.

"Subscription" = time-limited authorisation to access the Service under a chosen plan.

"Customer Data" = data entered into or processed by the Service at the Customer's instruction; includes API tokens, integration configurations, and reporting data written to the Customer's Google Sheets.

"Third Parties" = providers of platforms connected via the Service (in particular Google LLC, Meta Platforms Inc., and other external data platforms).

"Confidential Information" = information designated as confidential or by its nature considered to be confidential.

Article 3 — Formation of Contract

3.1 The contract is formed upon completion of registration, acceptance of these Terms, and payment of the first subscription fee or activation of a trial.

3.2 The Customer confirms that they are acting as a business. If the Customer is a consumer (a natural person not acting within the scope of their business activity), the relevant consumer protection provisions of the Civil Code and Act No. 634/1992 Coll. on Consumer Protection shall additionally apply.

3.3 If the Customer enters into the contract on behalf of a legal entity, they confirm that they have the authority to do so.

Article 4 — Service Description and Data Architecture

4.1 Datatosheets enables the Customer to connect external data sources and platforms (including advertising, analytics, and others, in particular Google Analytics 4, Google Ads, Meta Ads, TikTok Ads, and Sklik) via API and write data directly into the Customer's Google Sheets.

4.2 Data processing architecture: The Provider permanently stores only API tokens and technical integration settings. Reporting data is processed temporarily, exclusively during transfer, and written to the Customer's Google Sheets — it is not permanently stored in the Provider's database. Logs and error messages are retained only to the necessary extent.

4.3 Datatosheets complies with the Google API Services User Data Policy including the Limited Use requirements. Data obtained via Google APIs is used solely to provide the Service in accordance with the Customer's instructions and is not used for advertising or shared with third parties for any other purpose.

4.4 The Customer is responsible for ensuring that they have the right to access the relevant API accounts and to process their data through the Service. The Provider is not responsible for the availability, accuracy, or changes of Third Party data.

Article 5 — Account, Access, and Security

5.1 The Customer is responsible for the confidentiality of login credentials and for all actions carried out under their account.

5.2 The Customer must notify the Provider without delay of any unauthorised access at hello@datatosheets.com.

5.3 The Customer shall ensure that the number of active Users does not exceed the limit of the purchased plan.

5.4 Revoking OAuth authorisations: Google — myaccount.google.com/permissions; Meta — Facebook Business Integrations; or by email at hello@datatosheets.com.

Article 6 — Third-Party Integrations

6.1 The Customer shall ensure a valid licence or consent from Third Parties to use their APIs through the Service. The Provider is not responsible for the Customer's contractual relationships with Third Party providers.

6.2 The Provider may restrict or suspend a specific integration if the third party terminates or modifies it, or if its continued operation would present a legal or security risk. The Customer will be informed with reasonable advance notice, where possible.

6.3 If a third party changes its API terms or pricing in a manner that increases the Provider's costs for operating a specific connector, the Provider may, upon prior notice (minimum 14 days), adjust the price of the relevant plan or connector accordingly.

Article 7 — Pricing, Billing, and Payment Terms

7.1 The current pricing is available at datatosheets.com/#pricing. Prices are quoted exclusive of VAT; VAT is charged in accordance with applicable regulations.

7.2 Payments are processed through Stripe. The Provider does not store complete payment card details.

7.3 Subscriptions automatically renew at the beginning of each billing period until cancelled by the Customer.

7.4 Subscription pricing may be updated. The Customer will be notified of any change at least 30 days in advance by email or via a notification in the Service interface. If the Customer does not agree to the new pricing, they may terminate the contract before the change takes effect.

7.5 In the event of late payment, the Provider is entitled to interest on arrears at the rate of 1.5% per month or the statutory rate, whichever is higher. The Provider may suspend access to the Service until all outstanding amounts have been paid.

7.6 For B2B customers from other EU countries, the reverse charge mechanism applies; the Customer is required to provide a valid VAT number at registration.

7.7 For Customers who are consumers residing in another EU country, VAT is charged at the rate applicable in the country of their residence in accordance with the One Stop Shop (OSS) rules.

Article 8 — Trial Period and Refunds

8.1 The trial period allows the use of the Service free of charge for 30 days from activation. During the trial, a maximum of 3 connectors are available and the total number of data refreshes is limited to 100 over the entire trial period. Upon expiry of the trial period or exhaustion of the refresh limit, a paid subscription must be activated to continue using the Service.

8.2 Consumers have the right to withdraw from the contract within 14 days of its conclusion in accordance with Section 1829 of the Civil Code, without giving a reason. A consumer Customer acknowledges that by commencing use of the Service before the expiry of this period — with their explicit consent — the right of withdrawal lapses.

8.3 Business customers do not have a statutory right of withdrawal. As a voluntary guarantee: new Customers who have never previously used the paid Service may request a refund of their first payment within 7 days of commencing the subscription. Requests should be submitted to hello@datatosheets.com.

8.4 Refunds do not apply to recurring payments for ongoing subscriptions, except as required by law in the case of consumers.

Article 9 — Acceptable Use

9.1 The Customer is entitled to use the Service for their own internal business purposes or, if they are an Agency Customer, for managing client data within the scope of the purchased plan.

9.2 The Customer may not:

• reproduce, distribute, or sell access to the Service to third parties beyond the scope of the licence,
• reverse engineer, decompile, or circumvent the technical protection of the Add-on,
• exceed API call and data transfer limits set out in the plan terms,
• create fake accounts or otherwise circumvent the licence mechanism,
• use the Service in a manner that violates the rights of Third Parties or applicable law.

9.3 In the event of a breach of these terms, the Provider is entitled to immediately suspend or terminate access to the Service.

Article 10 — Intellectual Property

10.1 All rights to the Datatosheets software, code, graphics, trademarks, and documentation belong to the Provider or are duly licensed.

10.2 The Customer receives a non-exclusive, non-transferable, revocable licence to use the Service for the duration of the active Subscription.

10.3 The Customer grants the Provider a royalty-free, perpetual, worldwide licence to use feedback, comments, and suggestions (Feedback) to improve the Service without incurring any obligations towards the Customer.

Article 11 — Data Protection

11.1 The Provider processes the Customer's personal data as Controller in accordance with the Privacy Policy available at datatosheets.com/privacy-policy.

11.2 To the extent that the Customer instructs the Provider to process personal data of the Customer's clients or employees (in particular via API tokens and data passing through the Provider's backend), the Provider acts as Processor under Article 28 GDPR. The terms of processing are governed by the Data Processing Agreement (DPA) available at datatosheets.com/privacy-policy.

11.3 Data obtained via Google APIs is used solely to provide the Service in accordance with the Customer's instructions and not for advertising or any purpose inconsistent with the Google API Services User Data Policy.

Article 12 — Confidentiality

12.1 Each party undertakes to keep confidential the other party's Confidential Information and not to use it for any purpose other than the performance of the contract.

12.2 The confidentiality obligation lasts for 3 years after termination of the contract.

12.3 The obligation does not apply to information that is publicly available without fault of the receiving party or disclosed pursuant to a legal obligation.

Article 13 — Force Majeure

13.1 Neither party shall be liable for failure to perform its obligations where such failure is caused by circumstances beyond its reasonable control, including outages of Third Party infrastructure (Google, Meta, Railway), natural disasters, governmental measures, or cyber attacks.

13.2 The affected party shall notify the other party without delay and shall use reasonable efforts to minimise the impact.

Article 14 — Limitation of Warranties

14.1 The Service is provided "as is" to the extent permitted by applicable law. The target availability is 99% per month, excluding scheduled maintenance.

14.2 The Provider does not guarantee error-free or uninterrupted operation of the Service, nor the accuracy of data originating from Third Parties.

Article 15 — Limitation of Liability

15.1 The Provider's total liability for damages arising in connection with the contract is limited to the amount of subscription fees paid by the Customer in the 12 months immediately preceding the event giving rise to the claim.

15.2 The Provider shall not be liable for indirect, consequential, special, or exemplary damages, loss of profit, loss of data, or business interruption, even if advised of the possibility of such damages.

15.3 The limitation of liability shall not apply in cases of wilful misconduct or gross negligence by the Provider, nor to the extent that it would be contrary to mandatory legal provisions.

Article 16 — Customer Data, Export, and Deletion

16.1 Data written to Google Sheets is under the exclusive control of the Customer within their own environment. Termination of the Subscription does not affect this data.

16.2 Following termination of the contract, the Provider will delete the Customer's Data (API tokens, configurations) within 30 days, unless the Customer requests export beforehand.

16.3 Procedure for revoking OAuth authorisations: Google — myaccount.google.com/permissions; Meta — Facebook Business Integrations; or by email at hello@datatosheets.com.

16.4 Customer Data is stored in the following systems:

a) Operational database (Railway/PostgreSQL, EU region): login credentials, OAuth tokens for connected platforms, report configurations, and API usage logs.

b) Email marketing system (Systeme.io): the Customer's email address used for subscription communication, billing, and product updates.

The Customer may request deletion of their data from both systems at any time by contacting hello@datatosheets.com.

Article 17 — Changes to Terms and Pricing

17.1 The Provider may update these Terms or pricing. The Customer will be notified of material changes at least 30 days in advance by email or via a notification in the Service interface.

17.2 If the Customer does not agree to the changes, they may terminate the contract before the effective date. Continued use of the Service after that date constitutes acceptance of the changes.

Article 18 — Duration and Termination

18.1 The contract is concluded for the duration of the Subscription and automatically renews in accordance with Article 7.3.

18.2 The Customer may terminate the contract by cancelling the Subscription at any time via the customer interface or by email at hello@datatosheets.com. Cancellation takes effect at the end of the current billing period.

18.3 The Provider may terminate the contract with 30 days' notice. In the event of a material breach of these Terms by the Customer, the Provider is entitled to terminate the contract with immediate effect.

Article 19 — Export Controls and Sanctions

19.1 The Customer declares that they are not acting in violation of applicable export controls, embargoes, or sanctions (EU, USA, UN) and will not make the Service available to persons or entities subject to such restrictions.

Article 20 — Final Provisions

20.1 These Terms are governed by the law of the Czech Republic. Any disputes shall be resolved by the court having jurisdiction at the Provider's registered address, unless the parties agree otherwise.

20.2 For B2C disputes: Czech Trade Inspection Authority (www.coi.cz, Štěpánská 15, Prague 2) and the EU ODR platform (ec.europa.eu/consumers/odr).

20.3 The invalidity of any provision shall not affect the validity of the remaining provisions.

20.4 The current version of these Terms is always available at datatosheets.com/terms-of-service.

DataCraft s.r.o. — 6 March 2026